T-Shirt Reviews Blog

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Are T-Shirt Communities A Rip-Off? Posted: 14 Sep 2010 10:11 AM PDT I love t-shirts, that should be pretty much apparent to anyone who reads this blog, and I alongside a vast majority of fans of t-shirt arts was excited by the development of Threadless and other t-shirt communities out there across the world. But, and it’s a big but, as with almost all business sectors, there’s good practice, bad practice, and quite a wide range in between. Now, I know how it feels to be ripped off, we have all, in our lives from time to time, experienced a “poor deal” at the very least, and sometimes downright theft. There are charlatans across the globe, pervading all kinds of product and service based industries, who’s sole intention is to grab your money and run. Fortunately the vast majority of companies realise that without long term customer loyalty there’s little chance of them going on a “rip off” rampage and getting away with it, not including those that have almost sole or shared monopoly of a retail sector, banking being a good example of bad practice. As with the rest of the business world, the t-shirt sector has its “bad apples”, one of the first to come to my attention following an initially positive review here at Buy Tees was Teextile.com. They still remain the worst offenders in poor if not non-existent customer service, sending out t-shirts late, sometimes never at all, and even neglecting to pay their designers. Today I received another comment at my post Teextile – A Rip Off? which highlights all the crimes and misdemeanours of this relatively young venture into the world of t-shirt crowdsourcing. Here’s what the designer Warren Hart had to say on the matter: “I let them use one of my designs ( SLF ryu shirt ) (http://www.fourninjas.com/shop/product/1006828) to sell in January of 2010. They have yet to pay me a dime for the amount of shirts they sold. In total they owe me about $300. For months I’ve asked and asked for my money and nothing. Just one sob story after another. They were quite rude to me as well. Now they don’t even respond. P.S. Tanga.com have ripped off my design as well.“ A few days ago I also received a comment from a reader complaining about the French t-shirt community site Wordans.com: “Wordans has very poor business skills! I ordered shirts for a festival I was attending, their web-site claimed it would take 5-10 days and it took my shirts over 16 business days to reach me. When I cancelled my order they said they would not give my money back and I should have put a rush on my order even though I ordered with more than sufficient time!“ Now, despite the awful example of Teextile, perhaps the most crooked and conceited t-shirt community on record (read these comments to see why!), I might be blowing things out of proportion. Although I have a suspicion that most t-shirt buyers experiencing problems with customer service and shipping times may simply be on the receiving end of companies that are a victim of their own success. For every Threadless, Design By Humans, Cafepress and Spreadshirt out there, obversely there are dozens (if not hundreds) of failing t-shirt companies and ‘Print On Demand’ t-shirt sites, and it’s simply a matter of under-manning and underfunding. Without enough staff and a decent contingency fund there’s little most t-shirt companies, or any company for that matter, can do when demand outstrips supply. Then again, I’d like to see a single instance of say a car designer, a commercial architect, or a governmental advisor in a quango who hasn’t received monies for their services. The truth is that certain t-shirt communities out there are getting a very bad reputation amongst designers, far worse than they will have garnered through a dissatisfied clientèle. Without design, the lifeblood of all t-shirt communities, there is no community, there are no t-shirts, no customers, no profits, absolutely zilch. It seems extremely short-sighted for any company, no matter what they sell, to cheat their own designers, do they think we are all fools? The time is at hand, I believe, to stand up against the commercial bullies, the cheats, the crooks and the thieves in the t-shirt industry, and the best place to start is with the current worst offenders, Teextile.com. Above is a button to include on your own blog, site, or social network page if you want to help stop this ever pervading problem. If you wish you can link to this post or http://buy-tees.net/2010/03/teextile-a-rip-off or not, the choice is yours. I simply think it would be a good idea to make it clear that we’re not going to take this s*** off any t-shirt community again. In the UK we have something called Trading Standards that to a degree can guarantee customer rights, along with our own Statutory rights. In America the best they can offer is the Better Business Bureau which seems to be something of a voluntary organisation with little legal clout and a tendency to ignore those companies that haven’t signed up to their register. Useless. What we really need is an independent body, funded by all the major t-shirt sites as mentioned before, i.e Threadless, DBH, Cafepress, Spreadshirt etc. This body would essentially provide a seal of approval for new and old t-shirt communities, including a ratings system that is recognised world-wide by the industry and the buying public. The ball is in their court now, who knows, if we all stand together on this it might just happen.

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